Help
Most Frequently Asked Questions
The NACJD dataset I wish to analyze is restricted. What do I have to do to get the data?
Can I work with a co-investigator from a different institution?
There are no setup files available for my dataset. How do I create a setup file?
I have an existing data use agreement but am changing institutions. Can I still access the data?
Why and how should I cite data?
Restricted Data
Questions about restricted and sensitive dataThe NACJD dataset I wish to analyze is restricted. What do I have to do to get the data?
Do I have to travel to Ann Arbor, MI to access restricted data?
How long does it normally take to receive NACJD restricted data?
If my application is rejected, am I allowed to reapply?
I would like to acquire more than one dataset; do I need to submit an application for each study?
How can I access restricted data if I do not meet NACJD's application requirements?
How can I add data to an existing NACJD data use agreement?
How can I add additional researchers to an existing NACJD data use agreement?
Can I work with a co-investigator from a different institution?
How can I extend my agreement's end date?
I have an existing agreement but am changing institutions. Can I still access the data?
Access
Questions about login, password, data access, and data downloadsHow can I update my account email, organizational affiliation, or other information?
How can I access my current and previous Restricted Data Use Agreements?
Why did I receive an error message when attempting to download data files?
The files I'm attempting to download are so large that my download never finishes. What can I do?
How can I decompress the files I download from your site?
I am trying to view a study's variables, but no variables are listed. How can I view the variables?
Analysis
Questions specific to statistical software (SAS, SPSS, Stata, R)General
Other questions about data and documentationCan't find your answer?
Free User Support
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User support staff are available from 9:00 a.m. to 5:00 p.m., EST, Monday to Friday. Contact us if you cannot find the answer to your question on this site. Our goal is to respond to inquiries on the same day they are received. Many of our most frequently asked questions are available as tutorials or webinars on YouTube and are always accessible.