Help
FAQs
- What do I do if I'm having trouble logging with my MyData Account? What about changing my email address or password?
- I'm trying to download data, but I'm not getting any data files. Why can't I download data?
- How can I get the non-restricted version of a restricted dataset?
- The dataset I wish to analyze is restricted. What do I have to do to get the data?
- What kind of data formats does the archive distribute? Do you have SPSS Portable files? SAS transport? Stata?
- What are setup files? How do I use them?
- There are no setup files available for my dataset. How do I create a setup file?
- Can I use Excel to analyze the data?
- What is R? How do I use it?
- How can I use your data with GIS software, such as ArcView or MapInfo?
- How can I use your data if I don't have access to SAS, SPSS, or Stata?
- The dataset I wish to analyze is restricted. What do I have to do to get the data?
- How long does it normally take to receive restricted data?
- I would like to acquire more than one dataset; do I need to submit an application for each study?
- I have an existing agreement but am changingstitutions. Can I still access the data?
- Mystitution cannot sign the Agreement as it is and would like to propose modifications to the data use agreement; is this possible?
User Support
User support staff are available from 8:00 a.m. to 5:00 p.m., ET, Monday to Friday. Contact us if you cannot find the answer to your question on this site. Our goal is to respond to inquiries on the same day they are received. Many of our most frequently asked questions are available as tutorials or webinars on YouTube and are always accessible.
Phone: 734-647-2200
E-mail: ICPSR-help@umich.edu
Video Presentations
NACDA has a number of video presentations on YouTube that address a variety of topics including step by step instructions on using and troubleshooting set-up files and creating a MyData account, or using data resources in your classroom.