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Eurobarometer 63.5: Consumer Rights in Poland, June-July 2005 (ICPSR 30881)

Released/updated on: 2013-01-22

Geographic coverage: Europe, Poland, Global

Time period: 2005-06-25--2005-07-13

The Eurobarometer series is a unique cross-national and cross-temporal survey program conducted on behalf of the European Commission. These surveys regularly monitor public opinion in the European Union (EU) member countries and consist of standard modules and special topic modules. The standard modules address attitudes towards European unification, institutions and policies, measurements for general socio-political orientations, as well as respondent and household demographics. The special topic modules address such topics as agriculture, education, natural environment and resources, public health, public safety and crime, and science and technology.

This round of Eurobarometer surveys covers the special topic of consumer rights in Poland and includes the following major areas of focus: (1) awareness of one's consumer rights and (2) awareness of consumer rights organizations. Questions pertain to media attention on consumer rights, awareness of the message "Sprawde, jakie masz prawa" ("Check what your rights are"), consumer rights compared to other EU countries, knowledge of rights as a consumer, and the Polish justice system. Questions regarding trust, knowledge, and opinions of certain institutions, organizations, and campaigns that deal with consumer rights are also included.

Demographic and other background information collected includes age, gender, nationality, origin of birth (personal and parental), marital status, left-right political self-placement, occupation, age when stopped full-time education, household composition, and ownership of a fixed or mobile telephone. In addition, country-specific data includes type and size of locality, and region of residence.

Curated

Eurobarometer 51.1: Environmental Issues and Consumer Associations, April-May 1999 (ICPSR 2865)

Released/updated on: 2010-05-05

Geographic coverage: Europe, United Kingdom, Portugal, Global, Spain, Greece, Netherlands, Sweden, Austria, Belgium, Luxembourg, Ireland, Finland, Denmark, Italy, France, Germany

Time period: 1999-04-04--1999-05-18

This round of Eurobarometer surveys queried respondents on standard Eurobarometer measures such as public awareness of and attitudes toward the European Union (EU), and also focused on environmental issues and consumer associations. In terms of environmental issues, respondents were questioned regarding whether environmental protection and the fight against pollution were immediate and urgent problems or problems for the future. Those queried were asked about the degree of concern they had for issues such as the disappearance of certain types of plants and the tropical forests, depletion of natural resources, global warming, pollution, destruction of the ozone layer, urban problems, nuclear power stations and radioactive waste, and genetically modified organisms. Respondents identified the area where they lived and commented on whether they had reason to complain about the quality of tap water, noise, air pollution, waste disposal, lack of green spaces, landscape damage, traffic problems, quality of food products, and the organization of civil defense in the face of natural and technological disasters. Other questions covered the respondents' general awareness of some environmental issues, the sources they used when looking for information on the environment, which sources they would trust, and whether public bodies were acting effectively to protect the environment at the local, regional, and national levels. This survey also addressed consumer associations in detail. Questions were asked concerning what respondents thought should be a priority for consumer associations, problems facing consumer associations, and whether they were members of any consumer associations. Opinions were also elicited regarding whether consumer associations should distribute information, provide legal advice, publish magazines, lobby the government, or represent consumers' interests. Other questions included how consumer associations should be funded, whether the respondent would pay for the information provided by consumer associations, and how much they would pay. Demographic and other background information provided includes respondent's age, gender, education, and marital status, as well as household income, number of people residing in the home, occupation, religion, and region of residence.

Curated

Eurobarometer 63.3: Lifelong Learning in the Ten New European Union Member Countries and Consumer Rights in Poland, March-April 2005 (ICPSR 23680)

Released/updated on: 2009-04-13

Geographic coverage: Czech Republic, Latvia, Cyprus, Hungary, Poland, Slovenia, Slovakia, Lithuania, Estonia, Malta

Time period: 2005-03-16--2005-04-16

This round of Eurobarometer surveys diverged from the Standard Eurobarometer measures and queried respondents in the ten new European Union member countries on the following topics: (1) lifelong learning and (2) consumer rights. For the first major focus, the survey asked respondents to provide their opinions on lifelong learning including identifying life changes that have occurred in the last two years, the best opportunities in which to learn in a private or public setting, contexts in the past 12 months in which something was learned, and the most significant opportunity for learning in the last 5 years. Respondents were asked whether they studied or trained in the past 12 months, whether they were advised or required to do so, and the reasons why. In addition, they were queried about the three main benefits of the study or training they undertook in the past 12 months, the main reasons to complete study or training in the future, and their preferred method to improve or update professional skills. The survey also examined respondent opinion of obstacles that would affect and factors that would encourage participation in study or training, the most useful sources of information that would assist in improving study or career prospects, and situations that would influence them to pay for the cost of a course. Respondents also evaluated whether certain skills were useful, and if they had evidence of possessing these skills. For the second major focus, consumer rights, the survey only queried respondents in Poland. They were asked about their confidence in fair treatment during daily shopping -- while making major purchases -- and in purchasing a product in a shop, and whether they had problems when buying specific items from shops, sellers, or service providers, and the actions they took in response. Respondents were also asked about their knowledge of consumer rights and consumer rights groups, which people or organizations they would trust to provide correct advice and information about consumer rights, and whether they had asked Federacja Kosumentow, a consumer rights group, for information or advice. In addition, respondents evaluated the service they received from Federacja Kosumentow and whether they would refer others to this organization. They also identified whether they would monetarily support an independent consumer association, how frequently the media talked about consumer rights, and who in the media was the source of this information. Finally, respondents were asked whether they had heard a particular message and to define the meaning of that message, to evaluate Poland's consumer rights in comparison to those of other EU countries, and to assess the efficiency of the justice system in punishing people who cheat consumers. Demographic and other background information collected from all respondents includes age, gender, nationality, origin of birth (personal and parental), marital status, left-right political self-placement, occupation, age when stopped full-time education, household composition, availability of a fixed or mobile telephone in the household, type and size of locality, region of residence, and language of interview (select countries).