My Researcher Passport account is asking me to make updates in a profile window that doesn't allow text or numbers to be typed in. What should I do?

Try clearing the cache

You might need to clear your cache, which you can do in your browser settings.

Open an Incognito Window

If this doesn’t solve the problem, open an Incognito window and copy and paste the URL from the old window.

Email User Support

If you still experience issues with this form, please get a screenshot of it, including the address bar (URL), and send it to [email protected].