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Contact ICPSR User Support

Many questions can be answered by our video tutorials, or via the FAQs above. In the event that these do not answer your question, our user support staff are available from 8:00 a.m. to 5:00 p.m., ET, Monday to Friday.

Phone: 734-647-2200

Our goal is to respond to inquiries on the same day they are received.


You may encounter unfamiliar acronyms and specialized terms used in the social sciences. These resources can provide clear definitions:

Video Presentations

ICPSR has a number of video presentations on YouTube that address a variety of topics including step by step instructions on using and troubleshooting set-up files and creating a MyData account, and learning about some of the archives housed at ICPSR, such as RCMD and Research Connections or using ICPSR resources in your classroom, such as Inquiry-Based Learning.