Developing Uniform Performance Measures for Policing in the United States: A Pilot Project in Four Agencies, 2008-2009 (ICPSR 29742)
Version Date: Apr 24, 2013 View help for published
Principal Investigator(s): View help for Principal Investigator(s)
Robert C. Davis, RAND Corporation;
Chris Ortiz, New York Institute of Technology;
Gary W. Cordner, Commission on Accreditation for Law Enforcement Agencies;
Craig Hartley, Commission on Accreditation for Law Enforcement Agencies;
Reggie Newell, Commission on Accreditation for Law Enforcement Agencies
https://doi.org/10.3886/ICPSR29742.v1
Version V1
Summary View help for Summary
Between 2008 and 2009, the research team gathered survey data from 458 members of the community (Part 1), 312 police officers (Part 2), and 804 individuals who had voluntary contact (Part 3), and 761 individuals who had involuntary contact (Part 4) with police departments in Dallas, Texas, Knoxville, Tennessee, and Kettering, Ohio, and the Broward County, Florida Sheriff's Office. The surveys were designed to look at nine dimensions of police performance: delivering quality services; fear, safety, and order; ethics and values; legitimacy and customer satisfaction; organizational competence and commitment to high standards; reducing crime and victimization; resource use; responding to offenders; and use of authority. The community surveys included questions about police effectiveness, police professionalism, neighborhood problems, and victimization. The officer surveys had three parts: job satisfaction items, procedural knowledge items, and questions about the culture of integrity. The voluntary police contact and involuntary police contact surveys included questions on satisfaction with the way the police officer or deputy sheriff handled the encounter.
Citation View help for Citation
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Funding View help for Funding
Subject Terms View help for Subject Terms
Geographic Coverage View help for Geographic Coverage
Smallest Geographic Unit View help for Smallest Geographic Unit
city
Restrictions View help for Restrictions
A downloadable version of data for this study is available however, certain identifying information in the downloadable version may have been masked or edited to protect respondent privacy. Additional data not included in the downloadable version are available in a restricted version of this data collection. For more information about the differences between the downloadable data and the restricted data for this study, please refer to the codebook notes section of the PDF codebook. Users interested in obtaining restricted data must complete and sign a Restricted Data Use Agreement, describe the research project and data protection plan, and obtain IRB approval or notice of exemption for their research.
Distributor(s) View help for Distributor(s)
Time Period(s) View help for Time Period(s)
Date of Collection View help for Date of Collection
Data Collection Notes View help for Data Collection Notes
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The research team conducted surveys with retail business owners in Dallas, Texas, Knoxville, Tennessee, and Kettering, Ohio regarding police effectiveness. However, the retail business survey data are not available as part of this data collection. Additionally, the Dallas community surveys and the Dallas officer surveys were conducted under a different grant and are not available as part of this data collection.
Study Purpose View help for Study Purpose
The purpose of this study was to examine the feasibility and costs of implementing performance indicators as a new way of measuring police performance as a method of improving accountability and police services.
Study Design View help for Study Design
Four sites participated in the study including a large metropolitan police department (Dallas, Texas), a medium sized police department (Knoxville, Tennessee), a small police department (Kettering, Ohio), and a large sheriff's office (Broward County, Florida). Project staff designed, planned, and conducted community surveys, officer surveys, and surveys with persons who had had recent contact -- either voluntary or involuntary -- with one of the four law enforcement agencies. The methods used to conduct the surveys varied.
Community surveys (Part 1) were conducted by telephone between August 12, 2008 and October 27, 2008 by the Schaeffer Center for Public Policy at the University of Baltimore. Calling was done through the Schaeffer Center's CATI system. The Schaeffer Center completed 458 telephone surveys with randomly-selected residents of Knoxville, Broward County, and Kettering. The brief surveys included questions on opinions of police effectiveness and professionalism. It also queried respondents about neighborhood crime and disorder problems and victimization.
A total of 312 officer surveys (Part 2) were conducted in Knoxville, Broward County, and Kettering in the fall of 2008 and spring of 2009. The officer surveys had three parts: job satisfaction items, procedural knowledge items, and questions about the culture of integrity. The surveys were administered differently in participating sites. In Broward County, the surveys were web-based questionnaires that officers took online. In Kettering and Knoxville, the surveys were administered at roll call sessions for all shifts by project staff. For both modes of administration, officers completed the surveys anonymously.
Brief telephone surveys were administered between December 2008 and March 2009 to persons who had a recent contact with the law enforcement officers in Dallas, Knoxville, Broward County, and Kettering. The voluntary contact surveys (Part 3) were completed by 804 individuals who voluntarily contacted the police department to report a crime while the involuntary contact surveys (Part 4) were completed by 761 adults who were stopped by police in any of the four jurisdictions. Surveys in all four jurisdictions were conducted using lists of persons who had had a recent law enforcement encounter supplied by the participating law enforcement agencies. The voluntary and involuntary contact surveys were conducted by RAND adjunct staff in all areas but Dallas. Due to the large number of respondents in Dallas, the telephone surveys were conducted by the Survey Center at George Mason University.
Sample View help for Sample
The community survey (Part 1) sample is comprised of 458 individuals including 150 from Kettering, 150 from Knoxville, and 158 from Broward County. Specifically, sampling for the Knoxville and Broward community surveys was based on a random digit dialing methodology with a screening question to ensure that potential respondents lived within the geographic bounds of the jurisdiction being sampled. The Kettering Ohio sample utilized directory assisted numbers since the geographic area of Kettering is much smaller than that of Knoxville or Broward County. The directory listed numbers, purchased from Survey Sampling, Inc. precisely pre-identified respondents who lived in Kettering. Calling was done through the Schaeffer Center's CATI system, which controlled the number of attempts and eliminated calls to each town until the 150 completion target was reached. Up to six attempts were made to contact a household before it was removed from the working sample. Any adult in the household who was contacted by the Schaefer Center's was considered an eligible respondent for the purpose of this survey. The original sample size for each city was 1,500. In Kettering, the target of 150 was reached after 1,277 of the initial 1,500 sample households were contacted. In Knoxville, the target of 150 was reached after contacting 2,898 households. In Broward County, the target of 150 was reached after contacting 3,201 households.
The officer survey (Part 2) sample is comprised of 312 individuals including 83 from Knoxville, 20 from Kettering, and 209 from Broward County.
The Part 3 sample includes 804 respondents who had a recent voluntary contact with law enforcement (reported a crime). The Part 4 sample includes 761 respondents who had a recent involuntary contact (issued a summons or misdemeanor arrest). Specifically, the Dallas samples consisted of persons who reported property crimes and traffic and class C summons cases. In Kettering, the voluntary contact sample was composed of persons who reported a crime (other than sexual assault) and traffic summonses. The Knoxville samples consisted of persons who reported crimes and traffic summonses. In Broward, the voluntary contact sample consisted of persons who reported a crime (other than serious violent offenses) and misdemeanor arrests.
Time Method View help for Time Method
Universe View help for Universe
All individuals living within the jurisdiction of the Knoxville, Tennessee and Kettering, Ohio police departments and the Broward County, Florida Sheriff's Office with telephone access in the spring and summer of 2008 (Part 1). All officers who were employed by the Knoxville, Tennessee and Kettering, Ohio police departments and the Broward County, Florida Sheriff's Office in fall of 2008 and spring of 2009 (Part 2). All individuals with telephone access between December 2008 and February 2009 who had voluntary contact (Part 3) or involuntary contact (Part 4) with officers in the Knoxville, Tennessee, Kettering, Ohio, and Dallas, Texas, police departments and the Broward County, Florida Sheriff's Office.
Unit(s) of Observation View help for Unit(s) of Observation
Data Source View help for Data Source
Community surveys (Part 1)
Officer surveys (Part 2)
Voluntary contact surveys (Part 3)
Involuntary contact surveys (Part 4)
Data Type(s) View help for Data Type(s)
Mode of Data Collection View help for Mode of Data Collection
Description of Variables View help for Description of Variables
Part 1 contains 55 variables including police effectiveness, police professionalism, neighborhood problems, and victimization variables. Part 1 also contains reverse-coded variables, demographic variables, as well as police effectiveness, police professionalism, and neighborhood problem scales.
Part 2 contains 55 variables pertaining to organizational strength, leadership, organizational knowledge, and organizational integrity. Other variables include years of service and the officer's assignment type.
Part 3 contains 19 variables and Part 4 contains 19 variables pertaining to satisfaction with the way the police officer or deputy sheriff handled the encounter. Demographic variables (age, race, gender) are also included.
Response Rates View help for Response Rates
Response rates for the Officer Survey (Part 2) ranged from 14 percent to 25 percent. Response rates for the community surveys (Part 1), voluntary contact surveys (Part 3) and involuntary contact surveys (Part 4) are not available.
Presence of Common Scales View help for Presence of Common Scales
Several Likert-type scales were used.
HideOriginal Release Date View help for Original Release Date
2013-04-24
Version History View help for Version History
- Davis, Robert C., Chris Ortiz, Gary W. Cordner, Craig Hartley, and Reggie Newell. Developing Uniform Performance Measures for Policing in the United States: A Pilot Project in Four Agencies, 2008-2009. ICPSR29742-v1. Ann Arbor, MI: Inter-university Consortium for Political and Social Research [distributor], 2013-04-24. http://doi.org/10.3886/ICPSR29742.v1
2013-04-24 ICPSR data undergo a confidentiality review and are altered when necessary to limit the risk of disclosure. ICPSR also routinely creates ready-to-go data files along with setups in the major statistical software formats as well as standard codebooks to accompany the data. In addition to these procedures, ICPSR performed the following processing steps for this data collection:
- Standardized missing values.
- Checked for undocumented or out-of-range codes.
Notes
The public-use data files in this collection are available for access by the general public. Access does not require affiliation with an ICPSR member institution.
One or more files in this data collection have special restrictions. Restricted data files are not available for direct download from the website; click on the Restricted Data button to learn more.