User support staff are available from 8:00 a.m. to 5:00 p.m., ET, Monday to Friday. Contact us if
you cannot find the answer to your question on this site. Our goal is to respond to inquiries on the
same day they are received. Many of our most frequently asked questions are available as tutorials or
webinars on YouTube and are always accessible.
You can contact User Support to inquire about the possibility of
NACJD creating setup files for the study.
If it is determined that we
cannot create them or cannot create them within your time frame, then
you are advised to seek assistance from someone on your campus with
experience in the statistical package that you have chosen to use.
Alternately, we may be able to provide assistance in converting one of
our studies into a statistical format other than the one in which it is
offered. Generally, we offers data in SAS, Stata, and SPSS
statistical packages but if one of those formats is not available for a
specific study, we can convert any of these formats into any other.
However, we do not typically provide data in analysis-ready formats when
a setup file for the required format is offered. We offer tutorials on
using setup files in all statistical packages on
our YouTube Channel.