Personal Interview Transcripts for Research on Exploring Citizen Perspectives on Electronic Government-Citizen Relationships, January-May 2005 (ICPSR 20201)

Published: Jul 10, 2007

Principal Investigator(s):
Arthur Sweeney, Griffith University (Australia)

https://doi.org/10.3886/ICPSR20201.v1

Version V1

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Project Description

Summary

Citizens already engaged in online activities are more inclined to connect with their governments electronically. One question that has largely gone unanswered is: Does citizens' use of the Internet to interact with governments facilitate relationships between them and their governments? This key issue for e-governance is under-researched, so this survey explored the perspectives of citizens from a Queensland, Australia city through qualitative interviews. Findings indicate that citizens trust the e-government process, but not their governments. The data for this study is comprised of transcripts of each respondent's answers to a series of questions. Quantitative survey research is needed to confirm these results, which are important both for relationship theory, governments, and citizens.

Citation

Sweeney, Arthur. Personal Interview Transcripts for Research on Exploring Citizen Perspectives on Electronic Government-Citizen Relationships, January-May 2005. Ann Arbor, MI: Inter-university Consortium for Political and Social Research [distributor], 2007-07-10. https://doi.org/10.3886/ICPSR20201.v1

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Funding

Griffith University (Australia)

Subject Terms

access to information communication consumer attitudes consumer behavior consumer expectations citizen attitudes electronics government government performance government services information Internet opinions risk self evaluation trust (psychology) trust in government

Geographic Coverage

Australia Global Queensland

Scope of Project

Time Period(s)

2005-01 -- 2005-05

Date of Collection

2005-01-31 -- 2005-05-31

Data Collection Notes

(1) The question wording and number of questions may vary slightly from person to person. Most questions are noted in bold throughout the text, while responses are below the question. (2) To preserve respondent anonymity, the primary investigator has blocked out identifying text.

Methodology

Sample

A convenience sample was used.

Universe

Citizens who have contacted federal, state, or local governments online for any reason.

Unit(s) of Observation

individual

metropolitan area

Data Type(s)

survey data, and machine-readable text

Mode of Data Collection

face-to-face interview

telephone interview

Version(s)

Original Release Date

2007-07-10

Version Date

2007-07-10

Notes

Data in this collection are available only to users at ICPSR member institutions.

This study is provided by ICPSR. ICPSR provides leadership and training in data access, curation, and methods of analysis for a diverse and expanding social science research community.