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Pub. Year
Citation
2009
Groves, Robert M.,  Fowler, Floyd J., Jr.,  Couper, Mick P.,  Lepkowski, James M.,  Singer, Eleanor,  Tourangeau, Roger . Survey Methodology, 2nd Edition. Hoboken, NJ: John Wiley & Sons, Inc..
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1988
Groves, Robert M. Telephone Survey Methodology. New York, NY: John Wiley & Sons.
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