Help
NACJD User Support
- View All NACJD FAQs
- View Most Popular FAQs
- Browse FAQs by subject
- access - questions about login/password, restricted data, and member-only data
- analyze - issues specific to statistical software (SAS, SPSS, Stata, R)
- deposit - how to share/deposit data
- documentation - answers on study documentation and survey instruments
- download - specific concerns related to the download process
- finding - information on the search engine and other finding aids
Please note that NACJD's FAQs are housed on Blogger. Some links will take you to the ICPSR User Support blog. Didn't find what you were looking for? Ask a consultant.
Contact User Support
User support staff are available from 8:00 a.m. to 5:00 p.m., ET, Monday to Friday. Contact us if you cannot find the answer to your question on this site. Our goal is to respond to inquiries on the same day they are received. Many of our most frequently asked questions are available as tutorials or webinars in the Data User Help Center and are always accessible.
Phone: 734-647-2200
E-mail: netmail@icpsr.umich.edu
For Questions Specific to Criminal Justice Data
Phone: 1-800-999-0960
email: nacjd@icpsr.umich.edu
Need a study converted to a different format?
You can contact ICPSR User Support via this form to inquire about the possibility of ICPSR creating setup files for the study. If it is determined that ICPSR cannot create them or cannot create them within your time frame, then you are advised to seek assistance from someone on your campus with experience in the statistical package that you have chosen to use.
New to NACJD Data?
Our data use tutorial provides a quick overview of how to find, download, and analyze NACJD data.
Video Presentations
ICPSR has YouTube video presentations on a variety of topics, including step-by-step instructions on using and troubleshooting set-up files; learning about some of the many data archives housed at ICPSR; and using ICPSR resources such as Inquiry-Based Learning in your classroom.
