Providing a Citywide System of Single Point Access to Domestic Violence Information, Resources, and Referrals to a Diverse Population: An Evaluation of the City of Chicago Domestic Violence Help Line, 2004-2005

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Principal Investigator(s): Fugate, Michelle; George, Christine; Haber, Natalie; Stawiski, Sarah

Summary: This study was a 2-year evaluation of the City of Chicago Domestic Violence Help Line. The Help Line was a unique telephone service functioning as a clearinghouse for all domestic violence victim services in the Chicago metropolitan area. The service was toll-free, multi-lingual, confidential, and operated 24-hours, 7 days a week. The purpose of the Help Line was to connect domestic violence victims to specialized services through direct referrals and three-way phone linkages. In order to cond... (view full summary)

Persistent URL: http://dx.doi.org/10.3886/ICPSR33970.v1

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