Help

FAQs

User Support

User support staff are available from 8:00 a.m. to 5:00 p.m., ET, Monday to Friday. Contact us if you cannot find the answer to your question on this site. Our goal is to respond to inquiries on the same day they are received. Many of our most frequently asked questions are available as tutorials or webinars on YouTube and are always accessible.

Phone: 734-647-2200
E-mail: help@icpsr.umich.edu

Video Presentations

NACDA has a number of video presentations on YouTube that address a variety of topics including step by step instructions on using and troubleshooting set-up files and creating a MyData account, or using data resources in your classroom.