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Name
Label/Question

site location

Taken from: Justice in the Delivery of Government Services [United States]: Decision Norms of Street-Level Bureaucrats in Select Southwest and Midwest U.S. Cities, 1996-1999 - Quantitative Questionnaire Data.

Agency type

Taken from: Justice in the Delivery of Government Services [United States]: Decision Norms of Street-Level Bureaucrats in Select Southwest and Midwest U.S. Cities, 1996-1999 - Quantitative Questionnaire Data.

task authority

Taken from: Justice in the Delivery of Government Services [United States]: Decision Norms of Street-Level Bureaucrats in Select Southwest and Midwest U.S. Cities, 1996-1999 - Quantitative Questionnaire Data.

authority to est rules & procedures

Taken from: Justice in the Delivery of Government Services [United States]: Decision Norms of Street-Level Bureaucrats in Select Southwest and Midwest U.S. Cities, 1996-1999 - Quantitative Questionnaire Data.

authority to make exceptions

Taken from: Justice in the Delivery of Government Services [United States]: Decision Norms of Street-Level Bureaucrats in Select Southwest and Midwest U.S. Cities, 1996-1999 - Quantitative Questionnaire Data.

agency has clear goals

Taken from: Justice in the Delivery of Government Services [United States]: Decision Norms of Street-Level Bureaucrats in Select Southwest and Midwest U.S. Cities, 1996-1999 - Quantitative Questionnaire Data.

frequency of client exceptions

Taken from: Justice in the Delivery of Government Services [United States]: Decision Norms of Street-Level Bureaucrats in Select Southwest and Midwest U.S. Cities, 1996-1999 - Quantitative Questionnaire Data.

% time procedures deal with work

Taken from: Justice in the Delivery of Government Services [United States]: Decision Norms of Street-Level Bureaucrats in Select Southwest and Midwest U.S. Cities, 1996-1999 - Quantitative Questionnaire Data.

do written rules specify tasks

Taken from: Justice in the Delivery of Government Services [United States]: Decision Norms of Street-Level Bureaucrats in Select Southwest and Midwest U.S. Cities, 1996-1999 - Quantitative Questionnaire Data.

extent follow sop

Taken from: Justice in the Delivery of Government Services [United States]: Decision Norms of Street-Level Bureaucrats in Select Southwest and Midwest U.S. Cities, 1996-1999 - Quantitative Questionnaire Data.

extent perform same tasks every day

Taken from: Justice in the Delivery of Government Services [United States]: Decision Norms of Street-Level Bureaucrats in Select Southwest and Midwest U.S. Cities, 1996-1999 - Quantitative Questionnaire Data.

Tasks, day-to-day variety

Taken from: Justice in the Delivery of Government Services [United States]: Decision Norms of Street-Level Bureaucrats in Select Southwest and Midwest U.S. Cities, 1996-1999 - Quantitative Questionnaire Data.

percent work is face-to-face

Taken from: Justice in the Delivery of Government Services [United States]: Decision Norms of Street-Level Bureaucrats in Select Southwest and Midwest U.S. Cities, 1996-1999 - Quantitative Questionnaire Data.

working with clients, variety day-to-day

Taken from: Justice in the Delivery of Government Services [United States]: Decision Norms of Street-Level Bureaucrats in Select Southwest and Midwest U.S. Cities, 1996-1999 - Quantitative Questionnaire Data.

easy to know if your work is correct

Taken from: Justice in the Delivery of Government Services [United States]: Decision Norms of Street-Level Bureaucrats in Select Southwest and Midwest U.S. Cities, 1996-1999 - Quantitative Questionnaire Data.

% work sure of outcomes

Taken from: Justice in the Delivery of Government Services [United States]: Decision Norms of Street-Level Bureaucrats in Select Southwest and Midwest U.S. Cities, 1996-1999 - Quantitative Questionnaire Data.

extent resources are adequate

Taken from: Justice in the Delivery of Government Services [United States]: Decision Norms of Street-Level Bureaucrats in Select Southwest and Midwest U.S. Cities, 1996-1999 - Quantitative Questionnaire Data.

work load last month

Taken from: Justice in the Delivery of Government Services [United States]: Decision Norms of Street-Level Bureaucrats in Select Southwest and Midwest U.S. Cities, 1996-1999 - Quantitative Questionnaire Data.

loyality to agency

Taken from: Justice in the Delivery of Government Services [United States]: Decision Norms of Street-Level Bureaucrats in Select Southwest and Midwest U.S. Cities, 1996-1999 - Quantitative Questionnaire Data.

work compensation is fair

Taken from: Justice in the Delivery of Government Services [United States]: Decision Norms of Street-Level Bureaucrats in Select Southwest and Midwest U.S. Cities, 1996-1999 - Quantitative Questionnaire Data.

administrators are paid fairly

Taken from: Justice in the Delivery of Government Services [United States]: Decision Norms of Street-Level Bureaucrats in Select Southwest and Midwest U.S. Cities, 1996-1999 - Quantitative Questionnaire Data.

concerned about pay diff between workers and admin in agency

Taken from: Justice in the Delivery of Government Services [United States]: Decision Norms of Street-Level Bureaucrats in Select Southwest and Midwest U.S. Cities, 1996-1999 - Quantitative Questionnaire Data.

concerned about pay diff between workers and admin in societ

Taken from: Justice in the Delivery of Government Services [United States]: Decision Norms of Street-Level Bureaucrats in Select Southwest and Midwest U.S. Cities, 1996-1999 - Quantitative Questionnaire Data.

more concered with fair comp than fair treatment at work

Taken from: Justice in the Delivery of Government Services [United States]: Decision Norms of Street-Level Bureaucrats in Select Southwest and Midwest U.S. Cities, 1996-1999 - Quantitative Questionnaire Data.

job satisfaction

Taken from: Justice in the Delivery of Government Services [United States]: Decision Norms of Street-Level Bureaucrats in Select Southwest and Midwest U.S. Cities, 1996-1999 - Quantitative Questionnaire Data.

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