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Pub. Type:
Electronic Source
The American Customer Satisfaction Index: The Voice of the Nation's Consumer
Pub. Date:
This site describes the ACSI study, including its methodology, purpose, predictive capabilities, tables of results, and sponsors.
Access Provider:
Stephen M. Ross Business School, University of Michigan
Place of Access Provider:
Ann Arbor, MI
Data Accessed:
Type of Work:
Web Site

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