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Your query returned 2 citations.

1.
2006
National Quality Research Center . The American Customer Satisfaction Index: The Voice of the Nation's Consumer. Web Site, Ann Arbor, MI: Stephen M. Ross Business School, University of Michigan.
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2.
2006
National Quality Research Center . ACSI Related Research: Research Publications, Working Papers, and Reports [bibliography]. Bibliography, Ann Arbor, MI: Stephen M. Ross Business School, University of Michigan.
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